FREQUENTLY ASKED QUESTIONS

The Cancellation Guarantee amount is 7% of your total reservation and enables you to receive either a refund or reschedule (less the 7% guarantee amount and applicable tax). In order to receive a refund, you must cancel the reservation at least 15 days prior to arrival. Once inside the 15 days you may only reschedule the reservation; however, the paid amount (less the guarantee and applicable tax) will be placed in an interest-bearing escrow account and must be applied to a new reservation which dates fall within one year from date of the original arrival date. Once the one year time frame has expired all monies paid will be forfeited. In addition, please be sure to utilize the entire amount as any portion not used is non-refundable and will be lost.

We are taking reservations now for Spring 2023.  Click here to reserve your stay today!

Yes. We do plan to have treehouses for guests with mobility challenges.

Sanctuary Treehouse Resort will allow up to 2 non-aggressive dogs per reservation in select treehouses only.  A $50.00 cleaning fee, as well as additional conditions, will apply. Cleaning fee will be waived if the dog is a certified service animal. 

Yes, all treehouses will offer high speed internet.

Yes, all treehouses will have mini split AC system with heat.

Yes, all treehouses will have private bathrooms including a toliet, shower and sink.  The Luxe offers guests more luxurious amenities including a copper clawfoot tub and outdoor tub with privacy curtains. 

Absolutely! Sanctuary Treehouse Resort is family-friendly.

We require a 2-night stay minimum.

Did you know that when you go to Disney, that is not a real castle? When you go to Space Mountain, you are not really in space?

It is all a part of the fantasy to have the elements, but still remain practical.

City building codes do not allow for commercial structures to be built in a tree. The stability is not there and it becomes an issue of safety. In addition to this, attaching to a tree could affect it’s growth or overall lifespan. Tree’s are also susceptible to wind, rot, and the many environmental changes that can occur during the life of a tree. Sanctuary Treehouse Resort is preserving the land by carefully building within it’s topography and intentionally not disturbing the woodlands, the many animals that reside there, while maintaining it’s natural beauty.

So yes, the treehouses have been built among the trees with many “tree features” added that are authentic and some custom carving that will delight all of those that have come here to experience staying in a treehouse!
We provide the fun, you bring your imagination and your inner child will thank you!